How to read your Dial Electricity Meter

Name: Highland Electricity
Price range: $

Example

The dials show 1 5 6 5 9. After following the meter reading instructions, the meter reading you would submit is 1 5 6 4 9.

An electricity dial meter has 5 or more dials. They each turn to point to a number between 0 and 9.

Each dial on your meter will turn in the opposite direction to the ones next to it. Some dial meters start with a clockwise dial and some start with an anticlockwise dial - check the direction of your dials before you read them.

To read the meter:

Read the first 5 dials from left to right - ignore any red dials or dials marked 1/10.
If the pointer is between two numbers, write down the lower number - if it’s between 9 and 0, write down 9.
If the pointer is directly over a number, write down that number and underline it.

If you’ve underlined a number, check the next dial to the right. If the pointer on that dial is between 9 and 0, reduce the number you’ve underlined by 1. For example, if you originally wrote down 5, change it to 4.

For Further Assistance

If you’re unsure about your meter type or need further assistance, our customer service team is here to help. Just reach out to us, and we’ll guide you through the process.

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